Tele-Entry Made Easy.

Access Security Panels are typically outdated boxes that are often difficult to use. Many panels exhibit obscure step-by-step processes that lead a visitor down a corridor of instructions to get to the resident. The information displays are often in uncomfortable distances from car windows and the buttons are often illegible, especially as the sun descends. The pay-phone keypad is typically jam packed with commands, in which the # and * buttons are crowded with possible functions – an antiquated pay-phone legacy. The challenge was to reverse all the technical constraint and complexity into an intuitive and easy to use device.

My contributions on the Nortek team: Storyboarded concepts and build prototypes to explain ideas and interactions to confirm workflows. User testing and feedback gathering in various environments. Designed UI and specification for embedded UI. Extensive collaborated with Engineering and Industrial Design on user journey and feedback to align UI with workflows.